We created this page to show a small taste of the nuttiness our staff deals with. Example: Tenant is moving in and requested to meet us early at our office, which we did, we were in the office an hour early. Tenants shows up early, and our team is here meeting with him. Tenant proceeds to leave us a review for not being in the office early, when he is actually sitting in our office, on the couch, an hour before we open. Some people are just Nuts.
We love our owners. Really, we do. But sometimes, they hit us with a case of selective memory loss.
Case in point: An owner approved a repair, green-lit the vendor, and everything was set. But once the invoice arrived? Suddenly, they swore they never approved a thing and expected us to foot the bill.
Sorry, but the emails and approval button don’t lie. And as much as we’d love to fix houses for free, that’s not exactly a sustainable business model.
Nice try, though.
